Back Office Outsourcing & Administrative Support

We support the administrative tasks that keep your business running every day. We combine bilingual staff with automation and AI to record information, process documents and keep administrative work moving, while your team focuses on its core activities.

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Automation with human review

We configure connections and workflows to reduce manual data entry. Technology handles repetitive tasks, while our team reviews exceptions and cases that require judgment. For example, a workflow can extract information from an invoice and record it in the system. If information is missing or there is a discrepancy, a person reviews the case before it moves forward. Tasks and connections are defined around your company’s processes and systems.

How do we get started?

We review the tasks you want to delegate, the documents you use and the systems your team works with. We then define the scope, responsibilities and information needed for each process. We prepare the team, configure the agreed automations and establish how exceptions are reviewed. During service delivery, we follow up on administrative work and look for ways to improve the processes.

Why UVteam?

We work as an extension of your team, with bilingual staff, flexible rates and guaranteed staff replacements. We adapt the service to your needs and combine administrative support with automation to make better use of time and reduce labor costs. Our customer service and back office services are covered by ISO 9001 and ISO/IEC 27001 certifications for quality management and information security.

Services included