Bilingual Customer Service Outsourcing
We provide high-quality customer service and help improve conversion on your online sales platform through a trained team available to answer questions and handle requests at any hour, by phone, chat or email.
UVteam combines English-Spanish professionals with AI automation to support your customers. We train the team in your product and workflows and define when a person needs to take over. Our services include:
- Customer service
- Technical support
- Customer and request follow-up
- Telemarketing and sales
- Prospect qualification
- Questions, complaints and claims
