Customer Experience & Back-office
- Home
- Solutions
WE HAVE THE BPO TEAM
YOU'VE BEEN LOOKING FOR
Increase response effectiveness, enhance processes and reduce costs with a highly trained native Spanish-speaking team proficient in English.
80 % OF INTERACTIONS
ASSISTED WITHIN 20 SECONDS
Chose one or combine
the following solutions
Technical support
Your customers will be supported 24/7 by:
- Phone
- Chat
- Video Call
- Mails
BPO / Customer Service
Our team is ready to perform:
- Financial Coaching
- Appointment scheduling
- Order taking
- Complaints and Claims Assistance
Sales & Collections
Increase the possibility of closing sales with:
- Telemarketing - Telesales
- Pre judicial - Collections
- Pre Qualification of Leads
Backoffice
Take control of your call center with:
- Reporting
- Backoffice
- Data entry, process documentation or process creation.
We have everything you need in one place
Staff
Technology
Equipment
Processes
Supervision
FOR A SINGLE
MONTHLY FEE
We work hand in hand with sectors such as:
FINTECH
SECTOR
FINANCIAL
SECTOR
CREDIT UNIONS
SECTOR
Don't wait any longer,
get in touch with us
Compliance Partners
Crowe, our compliance partner, audits our information security management system and overall business processes, following international standards. This persistent effort ensures safe operations for our clients.